1. Information We Collect
OptimaBets collects the following information:
- Account Information: Email address, full name, password (encrypted and hashed)
- Payment Information: Processed securely through Viva Wallet — we do not store card details
- Usage Data: Pages visited, predictions viewed, login timestamps
- Technical Data: IP address, browser type, device information
2. How We Use Your Information
We use collected information to:
- Provide and maintain the prediction service
- Process payments and manage subscriptions
- Send prediction alerts and notifications (including Telegram)
- Improve our ML models and service quality
- Communicate updates and marketing (with your consent only)
- Prevent fraud and ensure security
3. Data Storage and Security
Your data is stored securely on infrastructure located in Greece (EU). We implement:
- Encrypted passwords using industry-standard bcrypt hashing
- HTTPS/TLS encryption for all data in transit
- Cloudflare CDN for DDoS protection and edge security
- Application-level security headers (HSTS, CSP, X-Frame-Options)
- Rate limiting to prevent brute-force attacks
- Daily automated backups with 30-day retention
- Error monitoring for security event detection
4. Data Sharing
We do not sell your personal information to third parties. We share data only with:
- Viva Wallet: Payment processing (PCI-DSS compliant)
- Google Analytics: Anonymous usage statistics (only with your cookie consent)
- Cloudflare: CDN and security services
5. Cookies and Tracking
OptimaBets uses cookies for:
- Essential: Authentication session (httpOnly, secure)
- Analytics: Google Analytics (requires your consent via cookie banner — denied by default)
We respect your choice. Analytics cookies are denied by default and only enabled if you explicitly consent via the cookie banner.
6. Your Rights (GDPR)
Under the General Data Protection Regulation and applicable data protection laws, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a machine-readable format
- Objection: Opt-out of marketing communications at any time
- Restriction: Request that we limit processing of your data
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Data Retention
We retain your data as long as your account is active. After account deletion:
- Personal data is deleted within 30 days
- Anonymous, aggregated usage statistics may be retained
- Financial records are kept as required by Greek and EU tax law
8. Age Requirement
OptimaBets is only available to users 18 years or older. We do not knowingly collect data from minors. If we discover that a minor has created an account, it will be terminated and their data deleted.
9. International Data Transfers
Your data is stored within the EU (Greece). In the event of transfers outside the EU, we ensure adequate protection through standard contractual clauses as required by GDPR.
10. Changes to Privacy Policy
We may update this policy periodically. Significant changes will be communicated via email at least 30 days in advance. Continued use of the Service after changes constitutes acceptance.
11. Contact
For privacy-related questions or to exercise your data rights:
Email: [email protected]
Data Controller: Unimaxim / OptimaBets
Location: Thessaloniki, Greece (EU)